Frequently Asked Questions

FAQ : QUESTIONS AND ANSWERS:

If you already have an idea of a gift/premium item in mind that you want to source out, you can do any of the following:

  • Check our list of products on our website and send us an inquiry based on the item you selected.
  • Send us a picture of the item you have in mind either directly through our website or via e-mail at: inquiry@axyspremiums.com
  • Contact us directly through any of the following:
    • Office telephone no’s: (632) 8840-0914
    • Mobile no: +63 917 858 7817
    • Viber: +63 917 858 7817

We usually require 50% down payment for all orders and full payment upon delivery. We are however flexible with the payment scheme, please check with us to discuss your preferred payment scheme.

Modes of payment accepted:

  • Cash
  • G-Cash
  • Manager’s check
  • Check
  • Telegraphic transfer
  • Bank-to-bank transfers
  • We can deliver to any part of Metro Manila for free.
  • Out of town deliveries will have an extra delivery charge.
  • We can also facilitate sea and air cargo deliveries.
  • Special packaging instructions may incur additional charges.

Depending on the item, the delivery time can be from a matter of a few hours to as much as 60 days. Please check with us first for the delivery schedule.

Yes, we do accept cash on delivery.

Yes, we give discounts on volume orders.

Yes, we can ship worldwide. Shipping fee will be under the client’s expense.

All our products are covered with limited warranty depending on the item.

Unfortunately, we do not accept credit card payments.

We can accept cancellation of orders depending on the following conditions:

  • Cancellation was done within a few hours after placing the order.
  • There is a valid reason for the cancellation.

Note: If these conditions are not followed, the client may still be able to cancel the order but with possible charges for the late cancellation.

Yes, there is a minimum quantity for orders per item. These may range from a few dozen to a few thousand depending on the item. There are also some items available per piece. Please check with our office first before placing your order to confirm the minimum order quantity (MOQ).

 

We’re Here to help

Here are our company details:

 

Hours

M-F: 8am – 4pm
S-S: Closed

Landline Numbers:

(+632) 835 – 52415
(+632) 884 – 00914

Mobile Numbers :

(+63)917 892 8176
(+63)917 858 7817

Office

Vernida 1 Condominium,
120 Amorsolo St.,
Legaspi Village 1229 Makati, Philippines

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